What they Don’t Tell you about Customer-obsession

They tell you to obsess over your customers,They tell you the crazy benefits.What they don’t tell you…the costs. ‘Everything comes at a cost’.Important…hence a cliche…hence ignored. If you don’t prioritize your customers, you find it easier to build and follow systems.You get to scale quickly within a short span.But you start getting negative press.You’ve to …

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If you eat cooked food, you need to read this book that has nothing to do with cooked food.

It is about human behaviour and emotions. Well, then ‘why read this’? Because if you eat cooked food, you’re a human. No other species does that. And as a human, you experience life emotionally. For which, you will need ‘Emotional Granularity’ (an ability to accurately recognize and label experiences and emotions). There are two ‘absolute’ …

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Brain Food for the Copywriter:

John Caples tested two headlines for an ad for Wildroot Hair Set for Women. A: “Girls! . . . Want Quick Curls?” B: “Does he still say, ‘You’re Lovely?’” The first one is simple, the second one emotional. Which one of these do you think would have worked better? The second one? Nope. The first …

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They took my wallet, credit cards, and ID cards…and started deducting my account. 🤐

Earlier in March this year, I happened to notice a message request on Facebook.I found it had two pictures of my wallet, cash, credit/debit cards, and ID cards. I was shocked!Below the pictures was a message that read “Hello, please contact me.”Instantly, I checked my cupboard.Indeed, I didn’t have my wallet.The message had come 2 …

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5 Things To Stay In Shape Without A Diet

The world today is more health-conscious than ever before. More and more people want to get fit. The sale of gym memberships, online classes, fitness equipment, and health supplements is soaring. Fitness is now an industry and it is booming. The scale is unprecedented. That’s great, isn’t it? Far from it. There is a difference …

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You’re Insensitive, and You Don’t Know It

I’m NOT kidding. If you’ve stumbled upon this post, probably you were mindlessly surfing the net and your social media feed for something ‘new’. If that is not true, in your case, this post isn’t for you. Congratulations, you’re rare! However, if that isn’t the case, and you happened to be doing the above, you …

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